Chloe Dubois

Senior Account Manager

chloe.dubois@example.com
(514) 555-0139
Montréal, QC
linkedin.com/in/chloedubois

Summary

Bilingual account manager with 6 years growing B2B client relationships. Manage a $7.5M book of 45 accounts with 97% gross retention and 118% net revenue retention. Known for turning at-risk clients into references.

Work Experience

Senior Account ManagerAug 2021 – PresentNorthpoint Logistics SoftwareMontréal, QC

Own a $7.5M portfolio of 45 enterprise accounts with 97% gross and 118% net revenue retention
Grew the top 10 accounts by $1.3M through upsell of analytics and API add-ons
Rescued 6 at-risk renewals worth $1.9M with executive sponsorship and recovery plans
Run quarterly business reviews with C-level clients and translate feedback into roadmap requests

Account ManagerMay 2018 – Jul 2021Groupe Média LaurierMontréal, QC

Managed 80 advertising clients with $3M in annual spend and a 92% renewal rate
Increased average client spend by 22% with cross-channel packages

Education

BCom MarketingMay 2018HEC MontréalMontréal, QC

Skills

Account management · Renewals & expansion · Executive relationships · QBRs · Negotiation · Salesforce · Gainsight · Customer success · Contract management

Languages

FrenchNative
EnglishFluent

Tidewater resume template

Left accent bars on headings and a split header in deep blue.

ATS: excellent One column and standard headings: parses cleanly in every applicant tracking system we know of.

Use Tidewater — free See the account manager example

Layout: One column
Header: Name on the left, contact details stacked on the right
Fonts: DM Sans
Accent: Ocean (changeable)
Page sizes: A4 and US Letter
Downloads: PDF with real text, Word (.docx), plain text
Best for: Professional, ATS-friendly

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Questions about Tidewater

Is the Tidewater template ATS-friendly?

One column and standard headings: parses cleanly in every applicant tracking system we know of.

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Yes. Tidewater uses DM Sans and a ocean accent by default; you can pick any of 28 accent colours, 31 font pairings, three spacing levels and either page size.

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